BUSINESS ENGLISH COURSE..

A business English course can be designed for your exact needs, but a typical short course will look like this:

My courses will be focused on developing integrated language skills, and building up confidence and fluency.

Each lesson will deal with a specific topic, and items of grammar will be dealt with as they are incidental to each topic. 

• Communication with customers - selling

• Communicating with customers  - dealing with complaints

• Promoting/selling the business

• Negotiating/ making effective complaints/ getting the best deal -  agreeing and disagreeing

• Telephone skills;  dealing with enquiries

• Meetings  - making suggestions/ proposals

• Getting on with co-workers -  small talk, polite conversation

• Finance -  related vocabulary

• Planning and organising -  use of future tenses;  conditional  (If...will...);  time phrases

• Job interviews -  talking about skills

• Presentations  -  presenting information; explaining trends

• Bringing it all together -   role plays in various business situations